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Support OS for HighLevel agencies

Hand over a finished account, and a client who knows how to use it.

They learn on the screen and do the work from one work center. Nothing changes in any account until a person approves it.

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The widget open on a HighLevel contact page, with the assistant answering.

File: hero.webpSize: 1600×1000

لقطة داخل HighLevel: صفحة جهة اتصال حقيقية، والودجت مفتوح، ورد المساعد ظاهر كنص ممتد مع حبّة الخطوة. بلا سطر Online. التبويبات Home / Chats / Resources.

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  • صفحة HighLevel
  • الودجت مفتوح
  • رد المساعد
  • حبّة الخطوة

The cost

Every account you hand over comes back as questions.

The client has HighLevel. They still cannot run it. Until they can, every “where is this?” is yours.

On the screen

They ask on the screen they are already on.

The assistant walks the real HighLevel page, step by step. A video plays only when a published lesson matches that turn.

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A question on the HighLevel page, then a step-by-step answer.

File: answer-on-screen.mp4Size: 1920×1080

تسجيل صامت 12–18 ثانية، أقل من 2 ميجابايت: سؤال يُكتب، ثم إجابة خطوة بخطوة مع حبّة الخطوة. كرّر المقطع.

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  • سؤال العميل
  • حبّة الخطوة
  • قائمة الخطوات

Your lessons

On Elite, your videos become the answers.

You import the lessons. You hide or replace ours. The assistant can only play what you publish.

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Watch Tutorial open on the matching lesson.

File: lesson-in-widget.webpSize: 1200×1600

لقطة الودجت وبطاقة Watch Tutorial ظاهرة والمشغّل مفتوح. ليس صورة مصغّرة مخترَعة.

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  • Watch Tutorial
  • المشغّل
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Studio Videos in the agency dashboard, with imported lessons.

File: studio-videos.webpSize: 1600×1000

لقطة Studio Videos في لوحة الوكالة وفيها دروس مستوردة.

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  • Studio Videos
  • درس مستورد واحد على الأقل

Human desk

When the assistant cannot finish, it reaches you.

The visitor opens a ticket, or asks for a person. You see the queue. You reply in HighLevel. There is no email inbox, and the dashboard does not send chat.

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The widget offering a person or a ticket.

File: escalation-card.webpSize: 1200×1600

لقطة بطاقة التحويل في الودجت: إنسان أو تذكرة. ليست بطاقة [YIELD_LEAD].

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  • بطاقة التحويل
  • خيار إنسان أو تذكرة
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The agency ticket queue, with statuses.

File: ticket-queue.webpSize: 1600×1000

لقطة طابور /accounts/tickets بحالات واضحة. بلا نافذة رد دردشة من اللوحة.

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  • طابور التذاكر
  • حالة واحدة على الأقل

Daily work

Anyone with a login does the work from one window. Anyone who only visits is served.

Staff and the location owner add contacts, book appointments, and send messages. Visitors get help. They do not write. Every write waits for Approve.

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Add, Propose, Approve, then the record in HighLevel.

File: add-and-approve.mp4Size: 1920×1080

تسجيل صامت 15–20 ثانية، أقل من 2 ميجابايت: ورقة الإضافة ثم Propose ثم Approve ثم ظهور السجل في HighLevel. كرّر المقطع.

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  • Add to
  • Propose
  • Approve
  • السجل في HighLevel

Under whose mark

Your chrome. Your lessons. Their HighLevel.

Starter shows Replyfect. Pro is neutral. Elite is the agency. Import your videos on Elite and the assistant answers with them.

Replyfect

The client sees our mark.

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Widget header on Starter, showing Replyfect.

File: mark-starter.webpSize: 1200×720

قصّة رأس الودجت على Starter. الاسم الظاهر Replyfect.

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  • Replyfect

Support assistant

No Replyfect. No agency mark.

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Widget header on Pro, with no Replyfect mark.

File: mark-pro.webpSize: 1200×720

قصّة رأس الودجت على Pro. لا Replyfect ولا علامة وكالة.

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  • اسم محايد بلا Replyfect

Northline

Your logo, colors, and bot name.

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Widget header on Elite, showing the agency mark.

File: mark-elite.webpSize: 1200×720

قصّة رأس الودجت على Elite بعلامة الوكالة (شعار أو اسم).

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  • علامة الوكالة

Three steps, once.

  1. 01

    Connect HighLevel

    OAuth once. Sub-accounts appear as they exist in your agency.

  2. 02

    Paste the snippet

    The same script, scoped by license. Not a fork of HighLevel chat.

  3. 03

    Turn locations on

    The widget and the assistant run only where you mark them online.

Install snippet<script src="https://cdn.replyfect.com/widget.js" data-license="YOUR_LICENSE"></script>

Paste once. Every location you turn on inherits it.

Plans

Pick a mark. Size the credits on the next page.

Every plan includes the widget, the assistant, and the work center. The trial is the full product on the plan you choose.

Agency Starter

The widget, the assistant, and the work center under the Replyfect mark.

$79

per month

Cancel anytime

Agency Pro

Neutral chrome and screenshot vision for higher-touch support.

$149

per month

Cancel anytime

Agency Elite

Recommended

Your mark, your videos, and the extra domains you need.

$299

per month

Cancel anytime

30-day trial on the plan you pick. Cancel anytime.

Questions
agencies ask first.

Yes. Replyfect is its own surface inside a closed shadow root. It is not a skin on native HighLevel chat.

Anyone signed into HighLevel on that location: you, your staff, and the location owner. Portal contacts and anonymous visitors get help. They do not write to the account.

No. Every write waits for a person on your team to approve it. That rule is in the product, not in a setting you can forget.

A visitor opens a ticket in the widget. You see it in the agency queue, with status and assignment. You reply in HighLevel. There is no email inbox, and the dashboard does not send chat.

Yes. Checkout starts a 30-day trial of the plan you pick. Connect HighLevel, turn on a test location, and cancel anytime. This site does not load a live widget.

A standard reply is one credit; a long or in-depth reply costs 2 or 3. The table is on Pricing. Plan credits expire at cycle end. Purchased credits expire 12 months after purchase.

No. Styles and scripts stay inside the shadow root. The host page does not receive Replyfect CSS or global JS. Nothing loads until the client opens the widget.

Install it on a test location this afternoon.

Checkout takes a work email. You connect HighLevel after payment. The widget stays off until you turn a location on.

Start your 30-day trial

Terms · Privacy · Refunds

Purchased credits expire 12 months after the charge and are not refundable.

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Support OS for HighLevel agencies · Replyfect